Privacy policy

PRIVACY POLICY 
This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or make a purchase from carlospunart.com (the “Site”), in full compliance with GDPR, CCPA, and Shopify requirements.

1. Information We Collect
Device Information
Automatically collected when you visit the Site:
  • IP address
  • Browser type
  • Time zone
  • Cookies and tracking data
  • Pages viewed and browsing behavior
  • Referring websites or search terms
Collected through:
  • Cookies
  • Log files
  • Web beacons/pixels/tags
  • Shopify and analytics tools
This is called “Device Information.”
Order Information
Collected when placing or attempting a purchase:
  • Name
  • Billing address
  • Shipping address
  • Payment information (credit card, PayPal, etc.)
  • Phone number
  • Email address
This is called “Order Information.”
Personal Information
Includes Device Information + Order Information.

2. How We Use Personal Information
Order Information
Used to:
  • Process payments securely
  • Prepare and ship orders
  • Send confirmations and updates
  • Verify identity and prevent fraud
  • Provide support and service
  • Deliver marketing messages (only if opted-in)
Device Information
Used to:
  • Detect risk or fraudulent behavior
  • Improve website functionality
  • Analyze traffic and customer behavior
  • Evaluate marketing performance
  • Optimize ads and retargeting campaigns

3. Sharing Personal Information
We share information with trusted partners:
Shopify
E-commerce platform powering our store.
Shopify privacy: https://www.shopify.com/legal/privacy
Analytics & Advertising Providers
Such as:
  • Google Analytics
  • Meta/Facebook Pixel
  • Google Ads
  • Bing Ads
Used for performance measurement and advertising optimization.
Legal Compliance
We may share data to:
  • Comply with laws
  • Respond to legal requests
  • Protect our rights or prevent fraud
We do not sell personal information.

4. Behavioural / Targeted Advertising
We may use your data to show ads that are more relevant to you across:
  • Facebook / Instagram
  • Google
  • YouTube
  • Bing
  • Other advertising partners
Opt-out options:
General opt-out: http://optout.aboutads.info/

5. Do Not Track
We do not alter data-collection practices based on Do Not Track signals.

6. Your Rights
EU Residents (GDPR)
You may request:
  • Access
  • Correction
  • Portability
  • Deletion
  • Restriction of processing
  • Objection to processing
We process your data to fulfill contracts or pursue legitimate interests.
Your data may be transferred outside the EU (e.g., Canada, USA).
California Residents (CCPA)
You may request:
  • Access
  • Deletion
  • Disclosure
    We do not sell personal data.

7. Data Retention
We retain Order Information for record-keeping unless you request deletion.

8. Minors
The Site is not intended for individuals under 18.

9. Updates
This policy may be modified to reflect legal, operational, or regulatory changes.

10. Contact Us
For questions, concerns, or complaints:
Email:
art@carlospun.com
Mail Address:
Carlos Pun Art
[Re: Privacy Compliance Officer]
Carlos Pun Miraflores Art Studio
Lima LIM18, Peru